We’ll dig more into the S-1 later, but Zendesk has just announced that it has acquired Singapore-based competitor Zopim, which provides live chat software. With the acquisition, Zendesk says the acquisition will provide both companies with “new options for purchasing and using Zendesk and Zopim together.” Zopim will still be sold as a standalone live-chat tool.
“Real-time chat has become the foundation for how customers want to communicate online today. It is convenient for customers and makes companies more approachable to more people,” said Mikkel Svane, founder and CEO of Zendesk, and speaker at the last Arctic15. “Zopim has a proven track record of providing tools for proactive engagement. Most importantly, the Zopim team shares our belief in building products that are beautifully simple and easy for any company to use.”
Right here you can find the S-1 and below, you can see Svane tell the Zendesk story at the last Arctic15, a year and a half ago.
We’ll stay updated with this story as it develops