Businesses have started contemplating their security arrangements, lately. Hence, the rise of enterprise video surveillance services has become a huge market today. In 2023, the video surveillance market is projected to be worth $62.6 billion U.S.D, with infrastructure applications forecast to make up over 36% of the global market.” (Source)
As the stakes are high, technology is driving as a paramount force in enhancing video surveillance capabilities in the security sector. Preventing crime and security breaches are the fundamental goal of enterprise e-surveillance. However, it is useful to monitor employee productivity, workplace hygiene and internal thefts. There are countless reasons like these to install the e-surveillance system in your commercial property.
While starting your e-surveillance outsourcing journey, you need to have clarity on a few things. Otherwise, it can go wrong in the context of monitoring and you will not get desired results. So, what do you need from a video surveillance service provider?
Below we have prepared a must-have checklist that will give you an idea of what to expect from an outsourced e-surveillance service provider.
Checklist 1: Seamless surveillance
You need consistent surveillance and need operators that can monitor and guard your commercial premises. The job demands them to be focused always, like an eagle-eye. However, humans tend to miss out on things as they have limitations on attentiveness. As a result, you start losing control over security surveillance. To counter these, businesses need trained and experienced operators to run consistent and seamless monitoring. People with expertise in this domain, for example, should focus and spot crime in real-time. Additionally, operators need to be alert, agile, and active in nature and always be on their toes to prevent crimes from taking place. Check with the team and examine if they fit enough to carry out the job role.
The outsourced partner needs to have the flexibility to provide round-the-clock support and have the perfect backup plan, in case, anything falls short. For example, if there is a bug in the system, the operators can spot it immediately and get it fixed. These measures can help you to keep up the surveillance going without any break.
Checklist 2: High-resolution video feed
Your commercial assets are not safe unless the surveillance cameras can spot the break-ins properly. Therefore, the quality of the video feed needs to be high quality as it is pivotal for effective video surveillance. Traditional security cameras are used to generate blurred and pixelated video feeds that were a struggle for law-enforcement agencies to decipher.
With the introduction of advanced HD cameras and monitoring tools, it has become easier for businesses to stop crime in real-time. They can zoom, rotate, freeze the camera frames to have a proper view to identify the trespassers and stop the crime from happening.
Checklist 3: Cloud storage
It is important that you instantly save all the crucial video footage safely in the cloud, off-site. It is a real task for businesses to shift a heavy amount of video data into various hard-drives and struggle while freeing up space. Data leak concerns, theft and data loss always remain. The video footage from all the security cameras will be stored in one single space in the cloud, easily. Therefore, it would be smoother to recover or retrieve data when required. The operators sitting in the control room will be able to access and manage effortlessly through smartphones or laptops anywhere from the world.
Checklist 4: Remote surveillance
Managing security arrangements at workplaces has not been easier for organizations. Having the nerve to control the security while away from the setting was a tough challenge to overcome. Now, video monitoring can be done over smartphones, tablets and laptops with an internet connection.
So, going for a service provider that provides around-the-clock remote surveillance would turn out to be a better idea and keep you ahead of time.
Checklist 5: Smartphone integration
Smartphones have become the most essential part of businesses today. They communicate with customers and clients utilizing smartphones. This is the most vital CCTV surveillance service top service providers can offer. Having video surveillance integrated with smartphones offers additional muffle to your commercial properties.
This advanced surveillance feature is introduced to notify any irregular activities that turn up. Therefore, installing CCTV monitoring on mobile phones is proving to be a game-changer in the surveillance sector. It allows business owners to control their warehouses and workplaces from anywhere.
Checklist 6: More than surveillance
Enterprise video surveillance provider helps to gather crucial business insights through constant monitoring. It operates smoothly, therefore the operators can recognize the ‘hot zones’ in a supermarket, where the maximum number of crowd stop to buy products. High-quality security cameras should be able to measure visitor flow, dwell time, gender classification, product display activity and help store owners to strategize accordingly. This requires a connected high-quality video feed from high-resolution video surveillance cameras. In the time of choosing a surveillance outsourcing provider, make sure they are providing these features so that you get the best security camera surveillance for your business.
With technological innovation, businesses also have started adapting to the video surveillance environment. It has paved the way for enterprise video surveillance to have its indelible footprint in the security market.