The key reason to initiate this is simply the fact that many sites are inaccessible when they hit peak. That is quite an issue with many a sites out there and Queue-it aims to provide a solution for exactly the same purpose. The question is how?
What the startup does is take care of the excess number of users out at certain periods that cause the servers to go down. Queue-it steps in at this time to take charge and help resolve the issue by treating your user with respect. I would use an example to further explain its functionality.
- A visitor plans to visit a popular event on site A, since the event is popular it is expected that many more will be trying to do the same thus causing a server overload and crashing it. Users are displayed the typical server timed out message, which usually drives many away.
- Queue-it simply acts as a conduit between the user and your site. Once integrated, all visits or requests sent by a user when your server is experiencing a downtime are provided a ticket number that informs them when exactly will they be able to access the site or have the request fulfilled.
- As your server’s issues are resolved by the experts or as the load eases, users who have been inline to access the service are provided this access on first come first basis.
Here’s why I think this works. First users feel they are treated with respect as being given a response on when they can access the site/service and secondly it covers up the period of unresponsiveness to find a solution to the problem. The bigger advantage is having users being directed via Queue-it, which reduces load on your own servers and thus prevents prolonged downtimes of your service. You can visit Queue-it to learn more about its features as well as pricing model.
The company is privately owned and based in Copenhagen, Denmark. It has been founded by industry experts from Denmark with experience in firms. You can learn more about the team here.