(Senior) Carrier Administration Manager (m/f/d)

    • Full Time
    • Riga


    Your partner for overland transports in Europe


    To support our ambitious growth, we are looking for a Carrier Administration Manager to join our Carrier Management Team in Riga. Prior knowledge is an advantage, but not necessary. Above all, we are looking for motivated and committed rock stars who want to put their (and our) horsepower on the road and are willing to go the extra mile.

    Our Carrier Management Team is responsible for purchasing transport capacities, as well as the support & development of our carriers. As a Carrier Administration Manager you will be responsible for the support and development of existing carrier databases as well as the acquisition of new strategic carriers. You will also be responsible for the following tasks:

    • Carrier Relationship Management: Through direct conversations and smart CRM and the use of tools provided by us you will enhance our carrier database and ensure that we can propose suitable loads to our carriers in a data-driven and fully automated way in the future
    • Value-added services: In order to retain carriers in the long term, you will market our special services, such as fuel cards, etc. In doing so, you will collect valuable feedback that will help us improve existing offers and develop offers for the future
    • Potential involvement in certain other aspects of the department, for example, administrative part of contract fulfilment and supporting the Carrier Relationship Managers from the preparation of qualified tender documents, selection of transport partners to price negotiation with the future transport partners
    • Supporting reallocation of existing business: In case we reallocate existing business to a new carrier, you will get a detailed understanding of customer requirements and start searching for suitable partners
    • You are an open and communicative person who convinces our partners and carriers of the InstaFreight vision and acts internally as an ambassador for our long-term goals
    • You bring a high degree of self-motivation and have the ambition to take responsibility for complete projects and drive them independently
    • You feel comfortable in the startup environment, are hands-on, work in an agile manner and remain focused and committed even in a stressful environment
    • You are able to participate in professional negotiations in English and to convince with your arguments – other languages as Polish, Russian, Latvian, Lithuanian or German are of course an advantage

    Your development opportunities in Operations:
    The carrier management department offers you the development towards a specialisation as well as towards a position with personnel and strategic responsibility.
    In your development, a clear career path will give you the possible levels and options – so you know at any time where you stand and what your next step can be – how fast you progress depends less on the time you are in the company, but on how much you get involved.
    At the same time, we are also flexible and can accommodate change requests – if you are interested in a task from another field within Operations, we can discuss a change in your area of responsibility.

    Take the driver seat

    • Take charge – Be accountable for your own field of responsibility from day one onwards.
    • Have impact – Drive development projects and steer the course of the company.
    • Make mistakes  – Take risks, learn from failures and grow personally with us.

    Hit the gas pedal

    • Learn as you go – Benefit from training, mentoring and feedback while supported by a great learning environment. Additionally our InstaSMART Academy offers exciting monthly insights and learning.
    • Accelerate – Leave your comfort zone and climb your personal growth ladder step by step.
    • Outgrow yourself – Unlock your full  potential and accomplish things you hardly dare to dream of.

    Enjoy the ride

    • Be part of the team – Join a great group of individuals standing behind a common goal.
    • Have fun – Take part in our legendary parties, company events or just the regular office craziness.
    • Write history – Shape the future of an entire industry together with us.

    We digitize the logistics industry, a €350+bn market in Europe! As the leading online road freight forwarding company in Germany, we offer business customers a fully digital booking experience for logistics services – with one click only and as simple as online shopping.

    Our five core values guide us in our interactions with customers, partners, and among each other
    We solve the problem first 
    We are different together
    We celebrate success 
    We deliver on our promises  
    We empower growth 

    You couldn’t find the perfect fit in our open positions? Just talk to our HR team and send your CV.

    To apply for this job email your details to jobs@instafreight.com