Customer Care Assistant

GoMore

GoMore

Peer-to-Peer Car Rental, Leasing & Ridesharing

GoMore is a fast-growing car-sharing service that helps people share cars. We have more than a million members in Denmark and are looking for a new colleague who is passionate about helping them big and small.

We are looking for a service-minded Danish-speaking colleague for our Customer Care team in Copenhagen. The position is part-time (15-20 hours per week).

Who we are looking for

It is important that you like our concept and that you have the flair to help other people. 

You are good at listening, mediating and efficiently resolving all inquiries and you are motivated by delivering a particularly good customer experience. 

Your primary job responsibilities

  • Handle inquiries from our members via email, chat, phone and social media.
  • Help new and existing members become even better at car sharing.
  • Validate new and existing members on our platform.
  • Ad hoc tasks that improve team workflows and the overall customer experience.

We emphasize the ability to

  • Provide superb experiences for our users.
  • Turn any problem into a great experience.
  • Work independently and at the same time be part of a team.
  • Meet our members at eye level.
  • Spread good mood among colleagues and our members.
  • Communicate clearly in Danish and English in speech and in writing.

We offer

  • A social workplace with high ceilings, good facilities and social events.
  • That you become part of a young and committed team with a passion for helping people make car sharing even easier.
  • A flexible everyday life with an influence on shift planning, homework, varying tasks, and room to grow.

Job start is as soon as possible. The vacancy notice is open until the vacancy is filled.

We are looking forward to hear from you!

For more information or questions please contact us.

To apply for this job email your details to kibsgaard@gomore.com